June 2009 Archives
2009-06-28 16:06:44
"Is it broken?"
I wind up asking that question when it comes to
the American Library Association. The ALA is an organization with a
long history. In looking at its current actions today, I just wind
up with feelings of dread foreboding when I wonder if something may
be wrong structurally.
The big worry that rises now is promotion. There are plenty of
campaigns one can seen in print, hear on the radio, and watch on TV
promoting green initiatives as well as public safety. In Nevada the
Department of Public Safety does have ads distributed that help
promote safety messages. Markedly absent from that marketplace of
ideas, though, is libraries.
The current mess that Ohio libraries find themselves in helps
illustrate this problem. It is hard to establish your credibility
with voters if they don't think you exist or otherwise would not
notice you. Mass protests in places like Iran quickly gain
attention. What tools do libraries and librarians have to raise
such hordes to make a point a heard? This whole line of thinking,
though, reflects a reactive mindset. When you have to react and
play defense, somebody else is able to define the situation in ways
that may end up being adverse to you.
The odds are not always in your favor when you have to play
defense. When it comes to matters of funding via tax dollars, a key
danger is that the other side could smear you as being devoted
solely to your own paycheck instead of the public good. In a
situation in which libraries are being cut in addition to other
sectors of governmental activity such as community-based mental
health services, the possibility also exists of those playing
defense being turned against each other. An unfortunate turn of
events that thankfully has yet to occur would be library advocates,
mental health services advocates, and food bank operators turning
on each other over how deep each was getting cut.
Is it the lot of libraries and librarians in life to always play
defense? Should libraries always be thankful for what they get and
be silent about any need for more funding? That's not a healthy way
to live whether it is a person or an institution. Only ever playing
defense can perhaps lead to always accepting defeat.
Although it may surprise some librarians out there, some of the
stronger and more vocal supporters of Ohio libraries are
Republicans. Yes, that's right. A Democrat Governor submitted to a
legislature in which Democrats dominate a budget that would hurt
libraries. Through the actions of Republican members of the
legislature's conference committee, the cuts are presently being
stalled on the road to enactment.
One lesson that can be learned from this incident underway is that
it is necessary at times to think in the long term. How do people
regard libraries in our communities? Do citizens even remember that
they are patrons of libraries through their tax dollars and have
available to them a valuable resource? What is the image of the
profession in communities?
While there are ALA outreach efforts in existence like
ilovelibraries.org, a major problem with it is that if I only learn
of the site's existence through reading ALA committee documents how
would the average citizen find it? Serendipitous searching
resulting in a patron stumbling upon advocacy materials is not a
proactive strategy. Blanketing airwaves with public service
announcements in addition to print advertising would be far more of
an active strategy.
A common complaint about blogging and blog posts is that there
rarely are constructive steps forward suggested. At this point it
would seem prudent to mention a few strategies. These are initial
thoughts others should feel free to build upon.
For those academic institutions home to ALA accredited graduate
programs in library science, there are likely journalism and mass
communication programs also contained therein. How difficult would
it be to get a couple top seniors in public relations to develop a
series of public service announcements libraries could seed with
local radio and television stations? This does not necessarily have
to be a national thing as regional flavor would help emphasize more
the local nature of libraries.
The LISNews Netcast Network can also serve as a proving ground for
talking to media. If you've never done a telephone interview
before, you could see about arranging a bit of a live-fire practice
round with the network. LISTen always seeks new stories and if you
want to talk about something cool at your library you just have to
ask. Talking to the Network is going to be in many cases the
easiest practice possible before you have to face more mainstream
journalists.
The last possible strategy is to continually assess who you serve.
Demographic shifts do happen. Economic downturns can accelerate
them.
In the end, though, a question must be raised: Where is the ALA in
all of this?

"Is It Broken?" by Stephen Michael
Kellat is licensed under a Creative Commons
Attribution-Share Alike 3.0 Unported License.
2009-06-26 22:23:01
Quick Update
My apologies for the lack of blog updates. Projects have been keeping everybody busy. The latest piece I have written is up at LISNews and is also available at the Internet Archive. Once things slow down I may be able to tend the blog somewhat more regularly.